Food & Restaurants Automation
WhatsPortal gives restaurants and food businesses a complete WhatsApp automation platform — table reservations, digital menu sharing, order taking, loyalty offers, catering enquiries, and staff communication — from one place.
Official Meta BSP · No credit card required
01
Table reservations via phone call mean missed calls during peak hours, booking errors, and no-shows that could have been prevented with a WhatsApp reminder. A WhatsApp booking bot handles reservations at any hour, sends confirmations automatically, and reduces no-shows with timely reminders.
02
Digital menus shared as a WhatsApp link — rather than printed laminated cards — update instantly, include photos, and work for delivery customers who want to order before they visit. Paper menus are a missed marketing opportunity every time a guest scans a table.
03
Post-meal feedback is your most valuable and underused marketing asset. Most restaurants don't have a system for collecting it. A WhatsApp feedback request sent 2 hours after a visit captures honest feedback while the experience is fresh — and turns your happiest guests into public reviewers.
The solution
Run table bookings and food orders through WhatsApp. Guests book, confirm, and modify reservations without calling. Cloud kitchens take orders directly on WhatsApp with no commission to aggregators.
Share your menu via WhatsApp — updated in real time, with photos and prices. Send daily specials, weekend offers, and event promotions to your subscriber list.
Build a WhatsApp loyalty programme — points, exclusive member offers, birthday treats — that keeps regulars engaged and visiting more frequently.
Send shift schedules, daily specials, and operational updates to your staff on WhatsApp — the channel they already use — instead of fragmented personal messages.
How it works
Set up your restaurant's WhatsApp number
Connect your restaurant's WhatsApp Business number to WhatsPortal. Configure reservation flows, menu links, and feedback sequences.
Guests interact on WhatsApp
Reservations, orders, feedback, and loyalty enquiries all happen on WhatsApp. Guests use a channel they're comfortable with; you get structured, organised communication.
Operations run smoother
Reservations are confirmed automatically. Feedback arrives without prompting. Staff are informed efficiently. Your team focuses on food and service.
Sync with your CRM
All customer profiles, messages, and automated workflows sync in real time with your database and CRM platforms.
Chef Vikram
Spice Garden
Hi Neha! Welcome to Spice Garden. 🍽️ Your table for 4 is confirmed for tonight at 8:30 PM.
7:00 PM ✓✓
Would you like to browse our digital menu or pre-order starters?
7:00 PM ✓✓
View digital menu
7:05 PM ✓✓
Here is our weekend special menu: click.spicegarden.in/menu 🍷
7:05 PM ✓✓
If you'd like to pre-order any items to avoid waiting, reply with the items. See you soon!
7:05 PM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“We moved reservations to WhatsApp and our n”
Live
Restaurants using WhatsApp for reservations and guest communication report higher table occupancy rates and significantly lower no-show rates
10+
Food & Restaurants workflows ready to run
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
All workflows
Select any ready-to-use automation template to see detailed triggers, features, and setup steps.
Table Reservations
Automate restaurant table reservations on WhatsApp. 24/7 booking bot, instant confirmations, automatic reminders. Official Meta BSP. Start free.
See workflow
Digital Menu Sharing
Send your restaurant menu instantly on WhatsApp. Works with PetPooja, always up to date, pairs with order-taking bot. Official Meta BSP. Start free.
See workflow
Order Taking Bot
Take restaurant orders directly on WhatsApp. No aggregator commission. Works with PetPooja. 24/7 automated order-taking bot. Official Meta BSP. Start free.
See workflow
Feedback Collection
Automate post-visit feedback on WhatsApp for restaurants. PetPooja integration, unhappy diner alerts, Google review upsell. Official Meta BSP. Start free.
See workflow
Loyalty Offers
Send personalised WhatsApp loyalty offers to restaurant regulars. Birthday discounts, win-back campaigns, milestone rewards. Official Meta BSP. Start free.
See workflow
Catering Enquiry Bot
Qualify catering enquiries on WhatsApp automatically. Collect event details, filter leads, follow up on quotes. Official Meta BSP. Free plan available.
See workflow
Event Promotion Broadcast
Broadcast restaurant events to opted-in customers on WhatsApp. Higher reach than Instagram, table booking integration, follow-up broadcasts. Start free.
See workflow
Staff Shift Notifications
Send individual WhatsApp shift notifications to restaurant staff. Confirmations, cover requests, announcements. No group chaos. Official Meta BSP. Start free.
See workflow
FAQ
Yes. Set up an order-taking bot on WhatsApp — customers browse your menu, place orders, and confirm their address. Your kitchen receives the order directly. No commission to Swiggy or Zomato on those orders.
Yes. WhatsPortal integrates with PetPooja and connects to other POS systems via webhook. Orders received on WhatsApp can be pushed to your kitchen management system automatically.
Yes. Set up separate inboxes and workflows for each branch — reservations, orders, and feedback for each location managed independently from one account.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
No credit card required. Free plan available. Official Meta BSP.
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