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Food & Restaurants Automation

Accept table bookings on WhatsApp — no phone tag, no hostess required

WhatsPortal runs a 24/7 booking bot on your WhatsApp number. Customers message you, pick a time, and get a confirmed reservation — all without your staff lifting a phone.

Start for freeSee how it works

Works with PetPooja · Official Meta BSP

  • Official WhatsApp BSP
  • Free plan — no credit card required
  • Instant webhook integrations
  • Custom WhatsApp Flows
  • Billed in INR via Razorpay

You're not losing diners because of the food. You're losing them because no one answered.

01

Customers call to book and get a busy tone. They don't call back. They book the restaurant next door instead.

02

Booking software costs ₹3,000–10,000/month and requires customers to download an app or visit a website. Most won't bother. WhatsApp is already on every phone.

03

Your front-of-house staff spends 30–40 minutes a day fielding booking calls during peak prep hours — time that should be spent on the floor, not on the phone.

The solution

WhatsPortal turns your WhatsApp number into a 24/7 booking desk.

Automated booking bot

Customers message your WhatsApp, pick a date and time, state their party size, and receive a confirmed reservation — all automatically, without involving your team.

  • Customers message your WhatsApp, pick a date and time, state their party size, and receive a confirmed reservation
  • all automatically, without involving your team
  • Fully automated system
  • Real-time notifications

Instant confirmation on WhatsApp

Every booking triggers a confirmation message with the date, time, party size, and any instructions (parking, dress code, etc.). No-shows drop when people feel confirmed.

  • Every booking triggers a confirmation message with the date, time, party size, and any instructions (parking, dress code, etc.)
  • No-shows drop when people feel confirmed
  • Fully automated system
  • Real-time notifications

Reminder before the visit

WhatsPortal automatically sends a reminder a few hours before the reservation. Fewer forgotten bookings means fewer empty tables.

  • WhatsPortal automatically sends a reminder a few hours before the reservation
  • Fewer forgotten bookings means fewer empty tables
  • Fully automated system
  • Real-time notifications

PetPooja integration

If you're on PetPooja, WhatsPortal connects directly — so new bookings can flow into your existing POS without manual entry.

  • If you're on PetPooja, WhatsPortal connects directly
  • so new bookings can flow into your existing POS without manual entry
  • Fully automated system
  • Real-time notifications

How it works

Streamlined automation in four simple steps.

  1. 01

    Set up your booking flow

    Use the no-code builder to create a simple conversation — date, time, party size, name, phone number. Takes under an hour to configure.

  2. 02

    Share your WhatsApp link

    Add a 'Book on WhatsApp' button to your Instagram bio, Google Business profile, Zomato listing, and website. Every channel, one destination.

  3. 03

    Bookings confirm automatically

    Customers get a confirmation instantly. Your team gets a notification. No calls, no manual logging.

  4. 04

    Push to POS system

    Table reservations, digital orders, and feedback ratings sync directly with your restaurant POS system.

S

Chef Vikram

Spice Garden

Hi Neha! Welcome to Spice Garden. 🍽️ Your table for 4 is confirmed for tonight at 8:30 PM.

7:00 PM ✓✓

Would you like to browse our digital menu or pre-order starters?

7:00 PM ✓✓

View digital menuPre-order startersCancel table

View digital menu

7:05 PM ✓✓

Here is our weekend special menu: click.spicegarden.in/menu 🍷

7:05 PM ✓✓

If you'd like to pre-order any items to avoid waiting, reply with the items. See you soon!

7:05 PM ✓✓

Example conversation — automated by WhatsPortal

What our customers say

“We added the WhatsApp booking link to our Instagram bio and saw weekend reservations go up within the first two weeks. People just prefer messaging over calling.”

— [Restaurant name, city]

Live

Restaurants using WhatsApp for bookings report fewer no-shows due to automated reminders

< 1 min

Average setup time for standard workflows

3×

Increase in response rates compared to email alerts

₹0

Get started for free — free plan included

FAQ

Common questions about restaurant table reservations

Does the bot handle special requests like dietary needs or occasion messages?

Yes. You can add a free-text step to your booking flow where customers can mention special requests. Those get logged to the contact record and passed through to your team.

What if a time slot is fully booked? Can it manage availability?

The current automation flow can be set up with conditional logic — for example, if a customer picks a time your team has marked as unavailable, the bot can offer alternatives. For deeper availability management, connecting via webhook to your booking system gives full control.

How much does WhatsPortal cost?

The free plan is ₹0 with 100 messages/month — enough to test the setup. Standard is ₹1,199/month (5,000 messages), Premium is ₹2,499/month (unlimited). All billed in INR via Razorpay.

Do customers need to download anything?

No. They message your WhatsApp number the same way they message anyone else. No app, no account, no friction.

Related workflows

More WhatsApp automation options

Restaurant digital menu sharing

Send and manage automated WhatsApp campaigns tailored for Food & Restaurants operations.

Learn more

Restaurant feedback collection

Send and manage automated WhatsApp campaigns tailored for Food & Restaurants operations.

Learn more

Restaurant loyalty offers

Send and manage automated WhatsApp campaigns tailored for Food & Restaurants operations.

Learn more

Every missed call tonight is a table you didn't fill. Fix it in 30 minutes.

Create free account

No credit card required. Free plan available. Works on any WhatsApp Business number.