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Food & Restaurants Automation

Qualify catering enquiries automatically — 24/7, even when your team is off

WhatsPortal's WhatsApp catering bot collects event date, guest count, cuisine preference, budget, and venue — so every enquiry that reaches your team is already pre-qualified and ready to quote.

Official Meta BSP · No credit card required

  • Official WhatsApp BSP
  • Free plan — no credit card required
  • Instant webhook integrations
  • Custom WhatsApp Flows
  • Billed in INR via Razorpay

Catering is a high-value business. Every missed enquiry is a missed event.

01

A corporate client messages your WhatsApp at 7 PM asking about catering for 200 people at an office event in two weeks. Nobody's online. They message three more caterers. By morning, you're the fourth option.

02

Catering enquiries require a lot of information before you can quote — date, guest count, cuisine, venue, setup requirements, budget. Collecting this manually over a phone call takes 20 minutes per lead. Most of that can be automated.

03

You have no consistent intake process. Some enquiries come with everything you need. Others need four follow-up calls. There's no standard — and that makes quoting inconsistent and slow.

The solution

WhatsPortal runs a structured catering enquiry bot on WhatsApp — collecting everything you need before your team gets involved.

Structured enquiry collection

The bot asks for event date, number of guests, event type, cuisine preference, venue location, and approximate budget — in a natural WhatsApp conversation. No form to fill.

  • The bot asks for event date, number of guests, event type, cuisine preference, venue location, and approximate budget
  • in a natural WhatsApp conversation
  • No form to fill

Instant acknowledgement

Every enquiry gets an immediate response — even at midnight — acknowledging receipt and setting expectations for when a quote will follow.

  • Every enquiry gets an immediate response
  • even at midnight
  • acknowledging receipt and setting expectations for when a quote will follow

Automatic lead qualification

Set your minimum criteria — guest count above 50, budget above ₹X, event within 3 months. Leads that meet your criteria are flagged and routed to your sales team. Others get a polite thank-you.

  • Set your minimum criteria
  • guest count above 50, budget above ₹X, event within 3 months
  • Leads that meet your criteria are flagged and routed to your sales team
  • Others get a polite thank-you

Quote follow-up sequence

After sending a quote, WhatsPortal automatically follows up at 48 hours and 7 days if there's no response — keeping your bid in front of the client without awkward calls.

  • After sending a quote, WhatsPortal automatically follows up at 48 hours and 7 days if there's no response
  • keeping your bid in front of the client without awkward calls
  • Fully automated system
  • Real-time notifications

How it works

Streamlined automation in four simple steps.

  1. 01

    Set up your enquiry flow

    Define the questions your team asks every catering lead. Build the conversation in WhatsPortal's no-code builder.

  2. 02

    Share your WhatsApp catering number

    Add it to your website, social media, and Google Business profile. Every enquiry starts with a WhatsApp message.

  3. 03

    Your team quotes warm, qualified leads

    WhatsPortal delivers pre-qualified enquiries with all the details needed to quote. Your team spends time on the proposal, not the intake call.

  4. 04

    Push to POS system

    Table reservations, digital orders, and feedback ratings sync directly with your restaurant POS system.

S

Chef Vikram

Spice Garden

Hi Neha! Welcome to Spice Garden. 🍽️ Your table for 4 is confirmed for tonight at 8:30 PM.

7:00 PM ✓✓

Would you like to browse our digital menu or pre-order starters?

7:00 PM ✓✓

View digital menuPre-order startersCancel table

View digital menu

7:05 PM ✓✓

Here is our weekend special menu: click.spicegarden.in/menu 🍷

7:05 PM ✓✓

If you'd like to pre-order any items to avoid waiting, reply with the items. See you soon!

7:05 PM ✓✓

Example conversation — automated by WhatsPortal

What our customers say

“We used to miss a lot of catering enquiries that came in after hours. Now WhatsPortal handles the first response and collects all the details — our team comes in to a inbox of ready-t”

— quote leads.' — [Catering business name, city]

Live

Responding to catering enquiries within 1 hour increases conversion rates significantly compared to next-day responses

< 1 min

Average setup time for standard workflows

Increase in response rates compared to email alerts

₹0

Get started for free — free plan included

FAQ

Common questions about restaurant catering enquiry bot on whatsapp

Can the bot handle both corporate and wedding catering enquiries?

Yes. You can create separate flows for different event types — corporate events, weddings, private parties — each asking the relevant questions and routing to the right team member.

What if the enquiry is outside my service area?

Add a location qualification step to the bot. If the event venue is outside your delivery radius, the bot sends a polite decline message — saving your team from fielding enquiries you can&apos;t fulfil.

Can I attach a catering brochure or menu to the first response?

Yes. WhatsPortal can send a PDF menu or catering brochure as part of the acknowledgement message — giving the prospect something to review while your team prepares to quote.

What does WhatsPortal cost?

Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.

Every catering enquiry is a ₹50,000–5,00,000 opportunity. Stop missing them after hours.

No credit card required. Free plan available. Official Meta BSP.