Food & Restaurants Automation
WhatsPortal's WhatsApp catering bot collects event date, guest count, cuisine preference, budget, and venue — so every enquiry that reaches your team is already pre-qualified and ready to quote.
Official Meta BSP · No credit card required
01
A corporate client messages your WhatsApp at 7 PM asking about catering for 200 people at an office event in two weeks. Nobody's online. They message three more caterers. By morning, you're the fourth option.
02
Catering enquiries require a lot of information before you can quote — date, guest count, cuisine, venue, setup requirements, budget. Collecting this manually over a phone call takes 20 minutes per lead. Most of that can be automated.
03
You have no consistent intake process. Some enquiries come with everything you need. Others need four follow-up calls. There's no standard — and that makes quoting inconsistent and slow.
The solution
The bot asks for event date, number of guests, event type, cuisine preference, venue location, and approximate budget — in a natural WhatsApp conversation. No form to fill.
Every enquiry gets an immediate response — even at midnight — acknowledging receipt and setting expectations for when a quote will follow.
Set your minimum criteria — guest count above 50, budget above ₹X, event within 3 months. Leads that meet your criteria are flagged and routed to your sales team. Others get a polite thank-you.
After sending a quote, WhatsPortal automatically follows up at 48 hours and 7 days if there's no response — keeping your bid in front of the client without awkward calls.
How it works
Set up your enquiry flow
Define the questions your team asks every catering lead. Build the conversation in WhatsPortal's no-code builder.
Share your WhatsApp catering number
Add it to your website, social media, and Google Business profile. Every enquiry starts with a WhatsApp message.
Your team quotes warm, qualified leads
WhatsPortal delivers pre-qualified enquiries with all the details needed to quote. Your team spends time on the proposal, not the intake call.
Push to POS system
Table reservations, digital orders, and feedback ratings sync directly with your restaurant POS system.
Chef Vikram
Spice Garden
Hi Neha! Welcome to Spice Garden. 🍽️ Your table for 4 is confirmed for tonight at 8:30 PM.
7:00 PM ✓✓
Would you like to browse our digital menu or pre-order starters?
7:00 PM ✓✓
View digital menu
7:05 PM ✓✓
Here is our weekend special menu: click.spicegarden.in/menu 🍷
7:05 PM ✓✓
If you'd like to pre-order any items to avoid waiting, reply with the items. See you soon!
7:05 PM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“We used to miss a lot of catering enquiries that came in after hours. Now WhatsPortal handles the first response and collects all the details — our team comes in to a inbox of ready-t”
Live
Responding to catering enquiries within 1 hour increases conversion rates significantly compared to next-day responses
< 1 min
Average setup time for standard workflows
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
FAQ
Yes. You can create separate flows for different event types — corporate events, weddings, private parties — each asking the relevant questions and routing to the right team member.
Add a location qualification step to the bot. If the event venue is outside your delivery radius, the bot sends a polite decline message — saving your team from fielding enquiries you can't fulfil.
Yes. WhatsPortal can send a PDF menu or catering brochure as part of the acknowledgement message — giving the prospect something to review while your team prepares to quote.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
Related workflows
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Restaurant event promotion broadcast
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Agency proposal follow-up
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No credit card required. Free plan available. Official Meta BSP.
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