E-commerce & Retail Automation

Recover carts, send updates, and drive e-commerce sales with WhatsApp

Boost store conversions. WhatsPortal integrates with Shopify, WooCommerce, and custom stores to automate cart recovery, send instant shipping alerts, and drive repeat purchases via WhatsApp.

Start for free See how it works

Official Meta BSP · Shopify & WooCommerce Ready

Official WhatsApp BSP
Free plan — no credit card required
1-Click Shopify integration
Custom WhatsApp Flows
Billed in INR via Razorpay

Shoppers demand instant service. Traditional email communication gets ignored.

More than 70% of shoppers abandon their carts at checkout. Recovery emails get buried in the promotions tab, resulting in lost revenue.

Support teams are constantly flooded with routine 'Where is my order?' queries, delaying resolution times for critical billing issues.

Marketing newsletters sent via email achieve less than a 15% open rate. Engaging shoppers with fresh product launches or seasonal discounts is inefficient.

The solution

WhatsPortal brings conversational commerce to your storefront.

Abandoned cart recovery

Automatically trigger cart reminders 45 minutes after checkout is left. Include direct links and checkout discounts to boost conversions.

Recover up to 25% of lost carts
Send personalized discount links
Direct checkout in one tap
Real-time checkout completion sync

Automated delivery tracking

Keep buyers informed with automated shipping confirmation, dispatch updates, and delivery alerts sent directly to their WhatsApp.

Reduces support tickets by 50%
Include real-time tracking links
COD verification message flow
Instant delivery confirmation notices

High-ROI promotional broadcasts

Reach your client base directly with targeted sales broadcasts, flash deals, and new arrivals with an average 98% open rate.

Reach customers directly in inbox
Average click-through rates of 20%
Interactive quick-reply buttons
A/B testing for broadcast campaign optimization

COD to prepaid conversion

Nudge COD buyers with a personalized coupon on WhatsApp to convert their order to prepaid, lowering return-to-origin (RTO) costs.

Convert COD orders automatically
Lower RTO and logistics costs
Integrate UPI payment gateways
Instant receipt delivery

How it works

Four steps to automated e-commerce growth.

01
Connect your storefront
Link WhatsPortal to Shopify, WooCommerce, or your custom CRM using our official 1-click integrations.
02
Set up triggers & templates
Choose templates for abandoned carts, shipping alerts, COD validations, or promotional broadcasts.
03
Automatic delivery & action
WhatsPortal fires targeted campaigns based on user actions. Shoppers interact using quick-reply buttons.
04
Real-time sync & metrics
Order updates, payments, and checkout metrics sync back to your store admin portal immediately.

StyleCo Store

Official Portal

Hi Dev! You left some items in your cart. We've saved them for you. 🛍️

3:00 PM ✓✓

Complete your order in the next 2 hours and use code EXTRA10 for 10% off!

3:00 PM ✓✓

Checkout NowView CartAsk Question

Checkout Now

3:02 PM ✓✓

Awesome! Your discount has been applied. Checkout link: click.shopstyle.in/checkout-dev 💳

3:02 PM ✓✓

Example conversation — automated by WhatsPortal

Merchant Success
“We saw a 22% recovery rate on our abandoned carts within the first 30 days of integrating WhatsPortal with our Shopify store. Customer support tickets regarding shipping status have also dropped significantly.”
— [Founder, StyleCo India]

22%

Average abandoned checkout recovery rate

50%

Reduction in shipping-related support tickets

98%

WhatsApp broadcast open rates

₹0

Get started for free — free plan included

FAQ

Frequently Asked Questions

Does WhatsPortal integrate with Shopify or WooCommerce?

Yes. WhatsPortal offers plug-and-play integrations with Shopify, WooCommerce, and custom checkout flows via webhooks, enabling automated cart recovery and order status alerts.

How does COD verification help prevent RTO?

You can send automated verification alerts for COD orders. If a buyer cancels, you save on logistics. You can also offer an instant discount to convert them to prepaid payments.

Can we broadcast promotional offers without getting banned?

Yes. Since WhatsPortal is an official Meta Business Solution Provider (BSP), you use the official WhatsApp API. By maintaining high message quality and using opt-in templates, your ban risk is virtually zero.

How much does WhatsPortal cost?

We offer a Free plan (₹0/100 messages), Standard plan (₹1,199/5,000 messages), and Premium plan (₹2,499/unlimited messages). Standard Meta conversation charges apply.

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No credit card required. Free plan available. Official Meta BSP.