Healthcare & Wellness Automation
WhatsPortal sends automatic WhatsApp refill reminders to your patients — personalised by medication and supply duration — so they never run out, never miss a dose, and always come back to you.
Official Meta BSP · No credit card required
01
A hypertensive patient buys a 30-day supply of medication. 35 days later, they've run out, missed two days of doses, and only then remember to reorder. Every gap in medication compliance is a preventable health risk.
02
You have hundreds of chronic patients buying the same medications every month. Following up manually with each of them is impossible. But each one who buys elsewhere is repeat revenue you've lost for no good reason.
03
Email and SMS refill reminders are easy to miss or ignore. WhatsApp — where patients already communicate — is where a refill reminder actually prompts action.
The solution
Record the medication and supply duration (30 days, 60 days, 90 days). WhatsPortal calculates the refill due date and sends a reminder 7 days before supply runs out.
Every message mentions the patient's name and the specific medication — not a generic reminder, but 'It's time to refill your Metformin 500mg' — with a direct order link or store visit prompt.
Patients can reply to request a refill delivery or click a link to place their order directly. Refill becomes a one-tap action, not an errand.
Patients who receive regular refill reminders from your pharmacy are significantly less likely to switch to a competitor — the reminder creates a habit loop that keeps them coming back.
How it works
Log patient prescriptions
Record each chronic patient's medication, dosage, and typical supply duration — via CSV upload or integrated with your pharmacy management system.
Reminders fire automatically
WhatsPortal calculates each refill date and sends the reminder on schedule. No manual tracking, no missed patients.
Patients refill on time
Medication gaps drop. Repeat purchases go to you. Patient health outcomes improve. Everyone wins.
Sync patient records
Appointment times, booking confirmations, and patient documents are instantly logged in your hospital management system (HMS) or CRM.
Dr. Ananya R.
Care Clinic
Hi Rohan! This is a reminder from CareClinic for your appointment with Dr. Ananya on Saturday at 11:00 AM. 🏥
9:00 AM ✓✓
Please confirm your availability.
9:00 AM ✓✓
Confirm appointment
9:15 AM ✓✓
Thank you! Your appointment is confirmed. Please arrive 10 minutes early. Here is the location map: click.careclinic.in/map 📍
9:15 AM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“We added WhatsPortal refill reminders for our top 150 chronic patients. Refill compliance improved and we retained more repeat purchases that were going elsewhere.”
Live
Pharmacies with automated refill reminders see higher repeat purchase retention rates than those without
< 1 min
Average setup time for standard workflows
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
FAQ
Yes. Each patient can have separate reminders for each chronic medication they're on — each with its own supply duration and refill timing.
Yes. Include a refill request flow in the reminder — patients reply 'Refill' and the bot collects their delivery address or confirms their usual pickup preference.
Update the medication record in WhatsPortal and the reminders adjust automatically. If a medication is discontinued, you can deactivate that reminder flow from the dashboard.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
Related workflows
Healthcare medication reminders
Send and manage automated WhatsApp campaigns tailored for Healthcare & Wellness operations.
Learn more
Healthcare appointment reminders
Send and manage automated WhatsApp campaigns tailored for Healthcare & Wellness operations.
Learn more
E-commerce reorder reminders
Send and manage automated WhatsApp campaigns tailored for Healthcare & Wellness operations.
Learn more
No credit card required. Free plan available. Official Meta BSP.
We use cookies
We use essential cookies to make the product work, and optional cookies for support chat. See our privacy policy.
