Healthcare & Wellness Automation
WhatsPortal sends daily or scheduled medication reminders to your chronic patients on WhatsApp — with drug name, dose, and timing — so they take their medication consistently, and your clinical team isn't chasing compliance manually.
Official Meta BSP · No credit card required
01
A diabetic or hypertensive patient is prescribed daily medication. Life gets busy. Doses are missed. After three months, their condition has deteriorated — not because the treatment wasn't right, but because no one reminded them to take it.
02
Calling patients to remind them about medication is not scalable. One nurse can follow up with 20 patients a day. A WhatsApp automation can follow up with 2,000 — simultaneously, at zero marginal cost.
03
Patients who adhere to medication have better outcomes, fewer complications, and fewer emergency visits. Medication reminders aren't just a patient service — they reduce your clinical workload downstream.
The solution
Set reminders for each patient's specific medication — drug name, dosage, time of day — and WhatsPortal sends them automatically on the configured schedule. Once set up, they run indefinitely.
Each reminder includes the patient's name, medication name, dose, and any specific instructions ('Take with food', 'Avoid sunlight after taking this'). Not a generic reminder — a specific one.
Patients can reply 'Taken' to confirm adherence. Your clinical team sees compliance data in the shared inbox — no phone call needed to check.
If a patient doesn't respond after a set number of days, an alert flags them for follow-up by your care team — catching non-adherence before it becomes a clinical problem.
How it works
Set up patient medication schedules
Add each chronic patient's medication details and reminder timing. Can be imported from your EMR via CSV or webhook.
Reminders run automatically
Every patient receives their reminder at the configured time, every day, without any manual action from your team.
Your team monitors compliance
The shared inbox shows adherence responses and flags non-compliant patients for intervention — giving your care team actionable data, not just assumptions.
Sync patient records
Appointment times, booking confirmations, and patient documents are instantly logged in your hospital management system (HMS) or CRM.
Dr. Ananya R.
Care Clinic
Hi Rohan! This is a reminder from CareClinic for your appointment with Dr. Ananya on Saturday at 11:00 AM. 🏥
9:00 AM ✓✓
Please confirm your availability.
9:00 AM ✓✓
Confirm appointment
9:15 AM ✓✓
Thank you! Your appointment is confirmed. Please arrive 10 minutes early. Here is the location map: click.careclinic.in/map 📍
9:15 AM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“We manage 300 diabetic patients and medication compliance was always a challenge. WhatsPortal reminders take that off our nurses' plates — patients respond, we track, and outcomes have improved.”
Live
Medication adherence rates improve significantly when patients receive regular WhatsApp reminders compared to no reminder system
< 1 min
Average setup time for standard workflows
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
FAQ
Yes. Each patient can have multiple reminder flows — one for morning medication, one for evening medication, one for weekly injections. All configured separately and running in parallel.
Yes. You can include an opt-out option in the message. Patients who opt out are flagged in WhatsPortal so your care team knows they're no longer receiving automated reminders.
Yes. WhatsApp templates support Hindi, Marathi, Tamil, Telugu, and other Indian languages. You can create medication reminder templates in the patient's preferred language.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
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No credit card required. Free plan available. Official Meta BSP.
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