Travel & Hospitality Automation
WhatsPortal sends personalised activity and upgrade offers to travellers on WhatsApp during their stay — sunset cruises, city tours, airport transfers, room upgrades — so you increase revenue per booking without any additional sales effort.
Official Meta BSP · No credit card required
01
Most travel agencies sell the package and go silent until the trip ends. The traveller is on the ground, open to activities, and spending money with local operators instead of your agency. You've left revenue on the table at exactly the moment the traveller is most receptive.
02
Generic upsell emails sent before a trip ('Would you like to add a tour?') don't work because the context is wrong. An offer for a cooking class is interesting when the traveller is already hungry in Bangkok — not when they're planning the trip from their office in Mumbai.
03
Upsell offers in travel have very high conversion rates when timed correctly — the right offer at the right moment on the right channel. WhatsApp, mid-trip, with a personalised message, is exactly that combination.
The solution
On day 1 of a beach destination, offer a sunset cruise. On day 2 of a city, offer a food tour. WhatsPortal sends the offer at the right moment — when the traveller is settled in and looking for what to do next.
Every upsell message is personalised — 'You're in Manali for the next 3 days. Here's a white-water rafting experience your trip doesn't include yet. Book it today for ₹1,500/person.'
The upsell message includes a booking link or a reply prompt — 'Reply YES to confirm.' Your operations team receives the booking in the shared inbox and arranges the activity.
Before the traveller even departs, send add-on offers — airport transfer, travel insurance, seat upgrade, extra baggage — as a structured sequence. Capture revenue before the trip begins.
How it works
Build your upsell library
Create destination-specific and day-specific upsell templates in WhatsPortal — activities, transfers, upgrades, dining experiences.
Offers fire automatically by trip day
WhatsPortal matches the traveller's itinerary dates to the relevant upsell templates and sends the offer at the right time.
Travellers book, revenue increases
Upsell bookings arrive in your operations inbox. Your team confirms and arranges. Revenue per booking increases with no additional sales headcount.
Update booking engine
Itinerary choices, visa documents, and check-in details are instantly pushed to your booking system or database.
Trip Planner
Wanderlust Tours
Hi Nisha! Your booking for the 5-day Goa Getaway is confirmed. 🌴 Order ID: WL-4491.
3:00 PM ✓✓
Your hotel check-in voucher and flight itinerary are ready. What would you like to view?
3:00 PM ✓✓
Flight Itinerary
3:02 PM ✓✓
Here is your flight itinerary. ✈️ Indigo 6E-241, Dep: Mumbai 08:30 AM, Arr: Goa 09:45 AM.
3:02 PM ✓✓
Your hotel transfer vehicle is arranged and will meet you at the Goa arrival gate. Have a wonderful trip!
3:03 PM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“We started sending WhatsApp activity offers to travellers on day 2 of their trip. Conversion rates were higher than any other upsell channel we'd trie”
Live
In-trip upsell offers via WhatsApp convert at significantly higher rates than pre-departure email upsells
< 1 min
Average setup time for standard workflows
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
FAQ
Yes. Include any experience you've partnered with or earn commission on — third-party tours, restaurants, transport providers — in your upsell library. WhatsPortal handles the delivery; your team handles the fulfilment.
Yes. Include a time-limited offer in the message — 'Book by midnight tonight for 10% off' — to drive immediate action. Follow-up reminders fire if the traveller doesn't respond.
Yes. Segment your upsell library by traveller type. Families receive child-friendly activity offers. Couples receive romantic experiences. Solo travellers receive group tour options.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
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No credit card required. Free plan available. Official Meta BSP.
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