Travel & Hospitality Automation
WhatsPortal manages group travel communication on WhatsApp — sending individual itineraries, collecting documents, tracking payment status, and sending real-time updates to every member — so your coordinator handles 50 people without losing the plot.
Official Meta BSP · No credit card required
01
The coordinator creates a WhatsApp group. Updates go out. But questions, queries, and complaints also go there — 200 messages a day, most irrelevant to most members. Noise overwhelms signal. Critical information gets missed.
02
Payment collection for group travel is a nightmare. Different members pay at different times. The coordinator manually tracks who has paid, who hasn't, and follows up individually. This alone takes hours per week for a mid-sized group.
03
Individual travellers have different itineraries within the same group — different flights, different room assignments. Sending personalised information via a group chat is impossible. Coordinators manage 40 individual conversations simultaneously.
The solution
Each group member receives their personalised itinerary on WhatsApp — their flight, their room, their pickup time — without the clutter of a group chat.
When information is relevant to the whole group — 'Coach departs at 7:30 AM tomorrow from the hotel lobby' — send a broadcast to every member simultaneously. No group chat chaos.
Track payment status per member. WhatsPortal sends automated payment reminders to those who haven't paid — personalised with the amount due and payment link — without the coordinator chasing individually.
Send document request messages to each member — passport, visa, travel insurance — and collect submissions via WhatsApp. Your coordinator sees the status for every member in one view.
How it works
Import group member list
Upload the traveller database — names, contacts, individual itinerary details, payment status — into WhatsPortal.
Personalised and broadcast messages go out automatically
Individual itineraries, payment reminders, and document requests fire to each member. Group updates broadcast to all.
Coordinator manages from one inbox
All replies and queries land in the shared team inbox. The coordinator responds with full context, handles exceptions, and sees group-wide status at a glance.
Update booking engine
Itinerary choices, visa documents, and check-in details are instantly pushed to your booking system or database.
Trip Planner
Wanderlust Tours
Hi Nisha! Your booking for the 5-day Goa Getaway is confirmed. 🌴 Order ID: WL-4491.
3:00 PM ✓✓
Your hotel check-in voucher and flight itinerary are ready. What would you like to view?
3:00 PM ✓✓
Flight Itinerary
3:02 PM ✓✓
Here is your flight itinerary. ✈️ Indigo 6E-241, Dep: Mumbai 08:30 AM, Arr: Goa 09:45 AM.
3:02 PM ✓✓
Your hotel transfer vehicle is arranged and will meet you at the Goa arrival gate. Have a wonderful trip!
3:03 PM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“We manage corporate group trips for 20–60 people. WhatsPortal replaced our coordinator's personal WhatsApp and spreadsheet chaos entirely. Everyone gets the right information, queries come in organised, and payment follow-up is automatic.”
Live
Travel coordinators using WhatsApp automation for group travel report significantly reduced coordination time and fewer missed communications per group
< 1 min
Average setup time for standard workflows
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
FAQ
Yes. WhatsApp is the most widely used communication app in India across age groups. As long as your travellers have WhatsApp — which most do — they receive and can respond to messages without any additional app or technology.
Yes. For urgent updates — itinerary changes, weather disruptions, venue changes — you can trigger an immediate broadcast to the entire group from WhatsPortal with one action.
Yes. Set up preference options — members can opt out of marketing messages while still receiving operational updates. Critical trip communications always go through.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
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No credit card required. Free plan available. Official Meta BSP.
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