Retail & Offline Businesses Automation
WhatsPortal sends personalised seasonal offer messages to your customers on WhatsApp — Diwali sale, end-of-season discounts, Eid collections — reaching your entire list in minutes and driving footfall and orders before your competitors do.
Official Meta BSP · No credit card required
01
Social media reach for business pages in India is low without paid advertising. Your most valuable audience — existing customers who've already bought from you — doesn't reliably see your festive offers unless you reach them directly.
02
Festive season is when retail spending peaks. The first store that reaches a customer's attention gets the order. Email open rates are low. SMS feels like spam. WhatsApp messages are opened by 80%+ of recipients, often within minutes.
03
Seasonal offers are time-sensitive. A Diwali offer that reaches a customer on 28th October instead of 20th October misses the buying window entirely. WhatsApp broadcasts reach your full list in minutes — not days.
The solution
Send seasonal offers with your customer's name, product images, offer details, and a clear expiry date — 'Diwali Sale: 20% off all sarees. Offer ends [Date]. Shop now or visit us.'
Send gold jewellery offers to customers who've bought jewellery before. Send ethnic wear offers to your saree customers. Relevant offers outperform generic ones significantly.
Send a 24-hour early access offer to your best customers before the sale opens publicly — 'You're our valued customer. Shop our Diwali collection 24 hours before it opens.' Makes them feel prioritised.
2 days before the offer ends, send a reminder to customers who received but didn't engage with the first message — 'Last chance: Diwali sale ends [Date].'
How it works
Build your offer broadcast
Create the offer message with images, discount details, and CTA in WhatsPortal's broadcast builder. Schedule for the right moment — morning of the sale launch.
Broadcast goes out to your full list
WhatsPortal sends the message to every customer on your list simultaneously. Your entire database hears about the offer within minutes.
Footfall and orders increase
Customers who received the broadcast visit the store, call to order, or reply with product enquiries. Your team handles responses from the shared inbox.
Sync store inventory
Catalog enquiries and appointments are logged in your retail POS and inventory management system.
Style Concierge
Luxe Apparel
Hi Vikram! Your booking for the VIP Personal Styling session is confirmed. 👔 Saturday, 4:00 PM at our Connaught Place store.
1:00 PM ✓✓
To help our stylist prepare, what are you looking for?
1:00 PM ✓✓
Smart casuals
1:05 PM ✓✓
Perfect! We've assigned our senior stylist Kabir to your session. He will curate a custom rack of smart casuals for you.
1:05 PM ✓✓
See you on Saturday! Here is the store map: click.luxeapparel.in/cp 📍
1:06 PM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“Our Diwali WhatsApp broadcast drove more store visits than our Instagram and Facebook posts combined. We sent 500 messages and had 80+ customers come in or enquire within 48 hours.”
Live
WhatsApp seasonal offer broadcasts achieve significantly higher engagement rates than social media posts for offline retail businesses
< 1 min
Average setup time for standard workflows
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
FAQ
Yes. Include images of featured products, a promotional graphic, or even a short video of your store or collection — WhatsApp supports all common media formats in broadcast messages.
A WhatsApp broadcast sends the message individually to each recipient — they receive it as a personal message from you, not in a group. Replies come to you privately, not to a shared group.
Yes. Include a unique or shared coupon code in the message — 'Use code DIWALI20 for 20% off.' Customers present it at the store or use it on your order page.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
Related workflows
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No credit card required. Free plan available. Official Meta BSP.
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