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Retail & Offline Businesses Automation

Broadcast your seasonal sale and festive offers to your customer base on WhatsApp

WhatsPortal sends personalised seasonal offer messages to your customers on WhatsApp — Diwali sale, end-of-season discounts, Eid collections — reaching your entire list in minutes and driving footfall and orders before your competitors do.

Official Meta BSP · No credit card required

  • Official WhatsApp BSP
  • Free plan — no credit card required
  • Instant webhook integrations
  • Custom WhatsApp Flows
  • Billed in INR via Razorpay

You run a Diwali sale. You post on Instagram. Your existing customers — who've bought from you before — don't see it.

01

Social media reach for business pages in India is low without paid advertising. Your most valuable audience — existing customers who've already bought from you — doesn't reliably see your festive offers unless you reach them directly.

02

Festive season is when retail spending peaks. The first store that reaches a customer's attention gets the order. Email open rates are low. SMS feels like spam. WhatsApp messages are opened by 80%+ of recipients, often within minutes.

03

Seasonal offers are time-sensitive. A Diwali offer that reaches a customer on 28th October instead of 20th October misses the buying window entirely. WhatsApp broadcasts reach your full list in minutes — not days.

The solution

WhatsPortal broadcasts personalised seasonal offers to your customer list on WhatsApp — fast, targeted, and high-impact.

Personalised offer broadcast

Send seasonal offers with your customer's name, product images, offer details, and a clear expiry date — 'Diwali Sale: 20% off all sarees. Offer ends [Date]. Shop now or visit us.'

  • Send seasonal offers with your customer's name, product images, offer details, and a clear expiry date
  • 'Diwali Sale: 20% off all sarees
  • Offer ends [Date]
  • Shop now or visit us.'

Segmented offers by purchase history

Send gold jewellery offers to customers who've bought jewellery before. Send ethnic wear offers to your saree customers. Relevant offers outperform generic ones significantly.

  • Send gold jewellery offers to customers who've bought jewellery before
  • Send ethnic wear offers to your saree customers
  • Relevant offers outperform generic ones significantly

Exclusive early access for loyal customers

Send a 24-hour early access offer to your best customers before the sale opens publicly — 'You're our valued customer. Shop our Diwali collection 24 hours before it opens.' Makes them feel prioritised.

  • Send a 24-hour early access offer to your best customers before the sale opens publicly
  • 'You're our valued customer
  • Shop our Diwali collection 24 hours before it opens.' Makes them feel prioritised

Offer reminder for non-responders

2 days before the offer ends, send a reminder to customers who received but didn't engage with the first message — 'Last chance: Diwali sale ends [Date].'

  • 2 days before the offer ends, send a reminder to customers who received but didn't engage with the first message
  • 'Last chance: Diwali sale ends [Date].'
  • Fully automated system
  • Real-time notifications

How it works

Streamlined automation in four simple steps.

  1. 01

    Build your offer broadcast

    Create the offer message with images, discount details, and CTA in WhatsPortal's broadcast builder. Schedule for the right moment — morning of the sale launch.

  2. 02

    Broadcast goes out to your full list

    WhatsPortal sends the message to every customer on your list simultaneously. Your entire database hears about the offer within minutes.

  3. 03

    Footfall and orders increase

    Customers who received the broadcast visit the store, call to order, or reply with product enquiries. Your team handles responses from the shared inbox.

  4. 04

    Sync store inventory

    Catalog enquiries and appointments are logged in your retail POS and inventory management system.

L

Style Concierge

Luxe Apparel

Hi Vikram! Your booking for the VIP Personal Styling session is confirmed. 👔 Saturday, 4:00 PM at our Connaught Place store.

1:00 PM ✓✓

To help our stylist prepare, what are you looking for?

1:00 PM ✓✓

Formal suitsSmart casualsWedding collection

Smart casuals

1:05 PM ✓✓

Perfect! We've assigned our senior stylist Kabir to your session. He will curate a custom rack of smart casuals for you.

1:05 PM ✓✓

See you on Saturday! Here is the store map: click.luxeapparel.in/cp 📍

1:06 PM ✓✓

Example conversation — automated by WhatsPortal

What our customers say

“Our Diwali WhatsApp broadcast drove more store visits than our Instagram and Facebook posts combined. We sent 500 messages and had 80+ customers come in or enquire within 48 hours.”

— [Boutique owner, city]

Live

WhatsApp seasonal offer broadcasts achieve significantly higher engagement rates than social media posts for offline retail businesses

< 1 min

Average setup time for standard workflows

Increase in response rates compared to email alerts

₹0

Get started for free — free plan included

FAQ

Common questions about retail seasonal offer broadcast

Can I send images and videos in a seasonal offer broadcast?

Yes. Include images of featured products, a promotional graphic, or even a short video of your store or collection — WhatsApp supports all common media formats in broadcast messages.

What&apos;s the difference between a WhatsApp broadcast and a WhatsApp group?

A WhatsApp broadcast sends the message individually to each recipient — they receive it as a personal message from you, not in a group. Replies come to you privately, not to a shared group.

Can I include a coupon code in the broadcast for online or in-store use?

Yes. Include a unique or shared coupon code in the message — &apos;Use code DIWALI20 for 20% off.&apos; Customers present it at the store or use it on your order page.

What does WhatsPortal cost?

Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.

Festive season is when customers spend. Make sure they think of you first.

No credit card required. Free plan available. Official Meta BSP.