Healthcare & Wellness Automation
WhatsPortal lets patients book a teleconsult, choose their doctor, and get a confirmed appointment — entirely on WhatsApp. No app to install, no account to create, no barrier between the patient and care.
Official Meta BSP · No credit card required
01
A patient wants to consult a doctor for a minor issue. They land on your telemedicine site and see 'Download our app to book.' They close the tab. The barrier between intent and action is one step too many.
02
Your teleconsult platform has a mobile website, an iOS app, and an Android app — but many patients, especially in tier-2 and tier-3 cities, prefer WhatsApp over any new app. You're not on the channel they're most comfortable with.
03
Every step in the booking process — account creation, symptom entry, payment — is a potential drop-off point. WhatsApp-based booking reduces those steps to a conversation, cutting drop-off dramatically.
The solution
Patients message your WhatsApp, choose their speciality, select a doctor, pick a time slot, and receive a confirmed teleconsult link — all within a structured WhatsApp conversation.
Before confirming the booking, the bot collects a brief symptom description and relevant history — so the doctor has context before the call starts.
Include a payment link or UPI option directly in the booking confirmation. Patients pay before the consultation — no credit card form on a website required.
WhatsPortal sends a reminder 30 minutes before the consultation with the doctor's name, time, and join link — reducing no-shows on the patient side.
How it works
Connect your doctor availability
Link your booking system to WhatsPortal via webhook. Available slots sync automatically and are presented to patients in the conversation.
Patient books via WhatsApp
They choose speciality, doctor, and time. The bot confirms, collects payment link, and sends a reminder before the call.
Doctor receives a prepared patient
Context collected during booking is available to the doctor before the call. Less time on history, more time on clinical consultation.
Sync patient records
Appointment times, booking confirmations, and patient documents are instantly logged in your hospital management system (HMS) or CRM.
Dr. Ananya R.
Care Clinic
Hi Rohan! This is a reminder from CareClinic for your appointment with Dr. Ananya on Saturday at 11:00 AM. 🏥
9:00 AM ✓✓
Please confirm your availability.
9:00 AM ✓✓
Confirm appointment
9:15 AM ✓✓
Thank you! Your appointment is confirmed. Please arrive 10 minutes early. Here is the location map: click.careclinic.in/map 📍
9:15 AM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“We added WhatsApp as a booking channel and our conversion rate on inbound enquiries improved noticeably — patients prefer the conversation over filling web forms.”
Live
Telemedicine platforms that offer WhatsApp booking see significantly higher booking completion rates
< 1 min
Average setup time for standard workflows
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
FAQ
Both flows are possible. The bot can present available doctors within a speciality, letting the patient choose — or assign based on availability if you prefer a simpler flow.
Yes. Returning patients can be identified by their WhatsApp number and offered a direct re-booking with their previous doctor — making follow-up frictionless.
Yes. You can include a payment link (Razorpay, UPI, or other) in the confirmation message. The consultation link is released after payment is confirmed.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
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No credit card required. Free plan available. Official Meta BSP.
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