Grocery & Kirana Automation
WhatsPortal broadcasts your daily stock — fresh produce, offers, and order instructions — to your customer list on WhatsApp each morning, so customers order from you before they've even thought to check somewhere else.
Official Meta BSP · No credit card required
01
Quick commerce apps have one key advantage: they send notifications. Your kirana store has a better product, more personal service, and lower prices on staples — but you're not in the customer's morning routine because you don't remind them you exist.
02
Daily produce availability changes. Customers who would order fresh vegetables or specific items don't call to ask what's available. They assume you're out and order elsewhere. A daily WhatsApp broadcast solves this communication gap completely.
03
Order collection via personal WhatsApp or phone calls doesn't scale. As your customer base grows, managing individual conversations, missed calls, and forgotten orders becomes operationally chaotic. A broadcast with a structured order process fixes this.
The solution
Send your morning stock list to your entire customer base — 'Today's fresh arrivals: Palak ₹20, Shimla Mirchi ₹40, Desi Ghee available. Order by 10 AM for 12 PM delivery.'
Customers reply to the broadcast with their order. Replies land in your WhatsPortal shared inbox — organised, not buried in personal WhatsApp messages.
When you have an excess of a product or a promotional price, broadcast it instantly — 'Today only: 2kg Basmati Rice at ₹180. First 20 orders only.' Creates urgency and clears inventory.
Once you receive and confirm an order, send the customer a confirmation message with their item list and delivery time — professional, clear, and reassuring.
How it works
Build your customer broadcast list
Import your regular customers' WhatsApp contacts into WhatsPortal. Segment by area or delivery slot if needed.
Send your morning broadcast
Each morning, create or schedule your availability message and broadcast to your full list. Takes under 5 minutes.
Orders come in, you fulfil
Customer replies arrive in your WhatsPortal inbox. Confirm, pack, and deliver. Your ordering process is organised and documented.
Sync order manager
WhatsApp orders and delivery schedules are pushed directly to your retail order management system.
Delivery Manager
FreshMart
Hi Kavita! Welcome to FreshMart. 🥬 Your weekly grocery order is scheduled for delivery today between 10 AM and 12 PM.
8:00 AM ✓✓
Would you like to track the delivery or add any last-minute items?
8:00 AM ✓✓
Track order
8:05 AM ✓✓
Your delivery executive Rajesh is en route. Current location: click.freshmart.in/track 🚚
8:05 AM ✓✓
Your order contains 12 items. Please keep cash or UPI ready for payment.
8:05 AM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“I started sending a morning broadcast every day on WhatsApp. My regular orders increased and customers started calling me less — they just reply to the broadcast now. It made my process much cleaner.”
Live
Grocery businesses that send daily WhatsApp broadcasts retain significantly higher order frequency from existing customers compared to those relying on walk-ins alone
< 1 min
Average setup time for standard workflows
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
FAQ
Segment your customer list by area or delivery slot. Send separate broadcasts to each segment with the relevant availability and delivery time. WhatsPortal handles multiple segments from the same account.
Yes. Include an image of today's fresh arrivals with your broadcast message — a photo of fresh vegetables or a promotional item drives significantly higher engagement than text alone.
Yes. A customer can tell you their daily order — 'Send me 1 litre milk and 1 dozen eggs every day.' You set up a recurring order note in their contact. WhatsPortal can also automate recurring order reminders for you.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
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No credit card required. Free plan available. Official Meta BSP.
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