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Fintech & Financial Services Automation

Qualify loan applicants on WhatsApp before your team calls

WhatsPortal runs a WhatsApp bot that collects employment type, income, loan amount, and basic eligibility — so your sales team only calls people who are actually eligible and interested.

Official Meta BSP · INR pricing via Razorpay

  • Official WhatsApp BSP
  • Free plan — no credit card required
  • Instant webhook integrations
  • Custom WhatsApp Flows
  • Billed in INR via Razorpay

Loan DSAs and sales teams waste most of their time on leads that were never going to convert.

01

Your team calls 100 leads a day. 60 are ineligible — wrong income band, wrong employment type, already rejected elsewhere. Every call takes 5–10 minutes. That's hours of wasted time per day.

02

Applicants drop off because the process feels complex. An enquiry form asks too many questions. A callback never comes. WhatsApp is where they'll actually respond — but you're not on it.

03

There's no consistent qualification process. Some agents collect all the right information upfront. Others spend 20 minutes on a call to find out the applicant earns ₹12,000/month and doesn't qualify.

The solution

WhatsPortal runs a structured loan qualification flow on WhatsApp — before a human step is needed.

Automated qualification bot

The bot collects employment type, monthly income, loan amount required, and existing liabilities in a structured WhatsApp conversation — consistently, every time.

  • The bot collects employment type, monthly income, loan amount required, and existing liabilities in a structured WhatsApp conversation
  • consistently, every time
  • Fully automated system
  • Real-time notifications

Instant response to Meta Lead Ads

When a lead submits a loan enquiry ad, they get a WhatsApp message in under 60 seconds. The qualification flow starts immediately while intent is highest.

  • When a lead submits a loan enquiry ad, they get a WhatsApp message in under 60 seconds
  • The qualification flow starts immediately while intent is highest
  • Fully automated system
  • Real-time notifications

Lead scoring and routing

Qualified leads get routed to the right sales team member or DSA partner based on loan type, geography, or income bracket. Ineligible leads get a polite message and are logged for future re-engagement.

  • Qualified leads get routed to the right sales team member or DSA partner based on loan type, geography, or income bracket
  • Ineligible leads get a polite message and are logged for future re-engagement
  • Fully automated system
  • Real-time notifications

KYC document collection

Verified leads can be asked to upload Aadhaar, PAN, or salary slips directly on WhatsApp — reducing the drop-off that happens when you ask for documents over email.

  • Verified leads can be asked to upload Aadhaar, PAN, or salary slips directly on WhatsApp
  • reducing the drop-off that happens when you ask for documents over email
  • Fully automated system
  • Real-time notifications

How it works

Streamlined automation in four simple steps.

  1. 01

    Set up your qualification flow

    Define your eligibility criteria and build the conversation in the no-code flow builder. Set conditions for what makes a lead qualified or ineligible.

  2. 02

    Connect your lead sources

    Link your Meta Lead Ads, website form, or DSA partner portal to WhatsPortal via native integration or webhook.

  3. 03

    Your team only calls qualified leads

    WhatsPortal handles the first conversation. Your salespeople get a notification with a qualified lead, full context, and documents ready.

  4. 04

    Automated credit log

    Application data and document verification logs are pushed to your loan management system or CRM database instantly.

F

Suresh P.

FlexiLoans

Hello Suresh! We received your application for a Personal Loan at FlexiLoans. 💳

2:30 PM ✓✓

To complete your application, we need to verify your KYC documents. You can upload them here.

2:30 PM ✓✓

Upload PAN CardUpload AadhaarTalk to agent

Upload PAN Card

2:31 PM ✓✓

Please share a photo of your PAN Card. Make sure the details are clearly visible.

2:31 PM ✓✓

📸 Attached my PAN card image

2:32 PM ✓✓

PAN Card received successfully! Let's proceed to the next step. ✅

2:32 PM ✓✓

Example conversation — automated by WhatsPortal

What our customers say

“We went from 100 cold calls a day to 40 qualified conversations. Same team, better results.”

— [NBFC or lending app name, city]

Live

Ad-to-WhatsApp conversation in under 60 seconds when connected to Meta Lead Forms

< 1 min

Average setup time for standard workflows

Increase in response rates compared to email alerts

₹0

Get started for free — free plan included

FAQ

Common questions about fintech loan application bot on whatsapp

Is it safe to collect financial information like income and PAN over WhatsApp?

WhatsApp Business API messages are end-to-end encrypted. For sensitive documents, you can direct users to a secure form via a link in the chat, or use WhatsApp Flows (available on the Premium plan) for structured in-chat data collection.

Can the bot handle multiple loan products — home loan, personal loan, business loan?

Yes. You can set up separate flows for each product and route leads to the right flow based on what they enquire about. Each flow can have its own eligibility criteria and team routing.

Does this integrate with our existing CRM?

WhatsPortal integrates natively with HubSpot and Zoho CRM. Qualified leads can be pushed automatically to your CRM with all collected data. For other CRMs, the Custom HTTP Request action connects to any API.

What does WhatsPortal cost?

Free plan: ₹0, 100 messages/month — good for testing. Standard: ₹1,199/month, 5,000 messages. Premium: ₹2,499/month, unlimited. All in INR via Razorpay. Meta&apos;s conversation charges are separate.

Stop paying your sales team to screen out bad leads. Automate it on WhatsApp.

No credit card required. Official Meta BSP. Setup in under 30 minutes.