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Automotive Automation

Remind car owners about service due dates automatically — on WhatsApp

WhatsPortal sends personalised service reminders to car owners on WhatsApp before their next service is due — with odometer milestones, service type, and a direct booking link. Your service bay fills up without a single outbound call.

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Official Meta BSP · No credit card required

  • Official WhatsApp BSP
  • Free plan — no credit card required
  • Instant webhook integrations
  • Custom WhatsApp Flows
  • Billed in INR via Razorpay

Most car owners don't track their service schedule. Their dealership should.

01

A customer buys a car and completes the first free service. The second service is due in 6 months. Nobody reminds them. They either forget entirely or go to a local mechanic because it's more convenient. You lose the service revenue and the relationship.

02

Your service advisors manually call customers to remind them. Each call takes 5–7 minutes. With 200 active customers, that's a significant weekly time sink — and call response rates are declining.

03

Service revenue is the most profitable and predictable income stream for a dealership. Lost service visits compound over the car's lifetime — each missed service is lost parts, labour, and relationship equity.

The solution

WhatsPortal sends personalised service reminders on WhatsApp — keeping your service bay full without manual effort.

Time-based service reminders

Set reminders to fire at 3 months, 6 months, or 1 year after the last service — based on the manufacturer's recommended intervals for each model.

  • Set reminders to fire at 3 months, 6 months, or 1 year after the last service
  • based on the manufacturer's recommended intervals for each model
  • Fully automated system
  • Real-time notifications

Personalised service details

Every reminder includes the customer's name, vehicle model, registration number, and the specific service due — 'Your [Model] is due for its 10,000 km service.'

  • Every reminder includes the customer's name, vehicle model, registration number, and the specific service due
  • 'Your [Model] is due for its 10,000 km service.'
  • Fully automated system
  • Real-time notifications

Direct appointment booking

Include a WhatsApp booking link in the reminder. Customers book their slot immediately without calling — reducing friction to near zero.

  • Include a WhatsApp booking link in the reminder
  • Customers book their slot immediately without calling
  • reducing friction to near zero

Service completion follow-up

After a service visit, WhatsPortal sends a satisfaction check and the next service reminder — keeping the cycle going automatically.

  • After a service visit, WhatsPortal sends a satisfaction check and the next service reminder
  • keeping the cycle going automatically
  • Fully automated system
  • Real-time notifications

How it works

Streamlined automation in four simple steps.

  1. 01

    Import your service history database

    Upload customer records with vehicle model, last service date, and recommended interval — via CSV or connected to your DMS via webhook.

  2. 02

    Reminders fire on schedule

    WhatsPortal calculates the next service due date for every vehicle and sends the reminder automatically — no manual tracking.

  3. 03

    Customers book, service bay fills

    Reminders arrive on WhatsApp. Customers tap to book. Your service appointments increase without outbound calls.

  4. 04

    Sync dealer CRM

    Test drive requests and service bookings are automatically logged in your dealership management system (CRM).

A

Drive Advisor

AutoMotors

Hi Rajesh! Thank you for requesting a test drive of the new EV-SUV. 🚗

10:00 AM ✓✓

Our drive advisor can bring the vehicle to your home or office. Please select your preference.

10:00 AM ✓✓

Home test driveVisit dealershipReschedule

Home test drive

10:05 AM ✓✓

Perfect! We can schedule this for Saturday. Which slot works best?

10:05 AM ✓✓

10 AM - 12 PM2 PM - 4 PM4 PM - 6 PM

10 AM - 12 PM

10:06 AM ✓✓

Confirmed! Our executive will reach your home at 10:00 AM with the EV-SUV. Please keep your driving license ready. 📅

10:06 AM ✓✓

Example conversation — automated by WhatsPortal

What our customers say

“We set up WhatsPortal service reminders for our entire active customer base. Service bay bookings from existing customers improved and our service advisors stopped spending mornings on reminder calls.”

— [Dealership name, city]

Live

Automated service reminders via WhatsApp significantly increase return-to-dealership service rates compared to no reminder system

< 1 min

Average setup time for standard workflows

3×

Increase in response rates compared to email alerts

₹0

Get started for free — free plan included

FAQ

Common questions about automotive service appointment reminders

Can I set different reminder intervals for different vehicle models?

Yes. Configure model-specific service intervals — some models need 5,000 km services, others 10,000 km. WhatsPortal sends the right reminder for the right model.

Can I include service offers or discount coupons in the reminder?

Yes. Include a seasonal offer — &apos;Free AC check with your next service this summer&apos; — in the reminder message to drive urgency and increase bookings.

Can customers reschedule if the suggested date doesn&apos;t work?

Yes. Include a rescheduling prompt in the reminder. Customers who can&apos;t make the suggested date can respond to request an alternative — your team handles it from the shared inbox.

What does WhatsPortal cost?

Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.

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Every missed service visit is revenue your dealership could have captured. Start reminding today.

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