Education & Edtech Automation
WhatsPortal sends a short feedback survey to students on WhatsApp at the end of every module or session — getting you real, timely feedback without the 2% response rate of an email form.
Official Meta BSP · No credit card required
01
You send a feedback form at the end of the course. 8% of students fill it. The feedback is retrospective, the batch has already moved on, and the issues you discover are too late to fix for the students who experienced them.
02
Faculty quality, content relevance, and pacing are the biggest drivers of student satisfaction — and dropout. Without regular feedback, problems compound unseen until students stop showing up.
03
Google Form links sent via email or LMS notification are ignored. Students don't go out of their way to give feedback. A WhatsApp message that asks two quick questions gets responded to in seconds.
The solution
After each class, WhatsPortal sends a 2-question WhatsApp — 'How was today's session? (1–5)' and 'What could be better?' Short enough to get responses. Specific enough to be useful.
At the end of each module or course milestone, send a more detailed feedback survey — content quality, faculty rating, pace, platform experience.
All feedback responses are collected in WhatsPortal and exportable. Your academic team sees trends across batches, sessions, and faculty — in real time, not at the end of the term.
Students who rate sessions poorly can be automatically flagged for a check-in from a student success team member — addressing dissatisfaction before it becomes a dropout.
How it works
Configure your feedback triggers
Set up feedback surveys to fire after each session, module, or course completion event — triggered via webhook from your LMS.
Students respond in seconds
A 2-tap rating on WhatsApp takes less than 10 seconds. Response rates are dramatically higher than any alternative channel.
Your team acts on real data
Academic leads review feedback by session, batch, and faculty. Patterns surface early. Improvements happen during the course, not after it ends.
Sync with student portal
Onboarding details, fee status, and attendance are instantly synced to your LMS or student database.
Academy Admin
EduSpark
Hi Priya! Your batch starting details for Web Development 101 are ready. 💻
4:00 PM ✓✓
Classes start this Monday at 6:00 PM. Would you like to access the LMS portal or download the syllabus?
4:00 PM ✓✓
Download syllabus
4:02 PM ✓✓
Here is your course syllabus PDF: click.eduspark.in/syllabus 📚
4:02 PM ✓✓
A calendar invite with the Zoom link has been sent to your email. Get ready to code!
4:03 PM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“Our post-session feedback response rate went from 6% via email forms to over 40% via WhatsApp. And we're catching content issues mi”
Live
WhatsApp feedback surveys achieve 5–10x higher response rates than email survey links
< 1 min
Average setup time for standard workflows
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
FAQ
Keep it to 2–3 questions maximum for post-session surveys. A 1–5 rating for overall session quality, one for faculty clarity, and an optional open text. More questions reduce completion rates.
Yes. Tag each session with the faculty name in your automation. All feedback tied to that session is associated with the faculty — giving you per-faculty performance data over time.
Yes. Create WhatsApp templates in the language your student base is most comfortable with — Hindi, Hinglish, Tamil, or any other supported language.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
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No credit card required. Free plan available. Official Meta BSP.
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