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Real Estate Automation

Automate post-sale onboarding for new homeowners — on WhatsApp

The sale is done. Now the relationship begins. WhatsPortal delivers a personalised onboarding sequence to every new buyer on WhatsApp — milestones, documents, contacts, and updates — automatically.

Start for freeSee how it works

Official Meta BSP · No credit card required

  • Official WhatsApp BSP
  • Free plan — no credit card required
  • Instant webhook integrations
  • Custom WhatsApp Flows
  • Billed in INR via Razorpay

Post-sale is where buyer trust is built or broken. Most developers leave it to chance.

01

After booking, a buyer hears almost nothing from the developer for months. They don't know who to contact, when to expect their next milestone update, or what documents are coming. Anxiety builds. Complaints follow.

02

Your post-sales team manually answers the same questions every week — 'What's the construction status?' 'When is my next payment due?' 'Who do I call for the registration?' This is wasted capacity on questions automation can handle.

03

Referrals and repeat purchases come from happy homeowners. Happy homeowners come from consistent, proactive communication. A fragmented post-sale experience kills both.

The solution

WhatsPortal delivers a consistent, automated post-sale journey to every new homeowner on WhatsApp.

Welcome sequence

The moment a booking is confirmed, WhatsPortal sends a welcome message with the buyer's unit details, key contacts, and what to expect next — setting the tone for the entire post-sale relationship.

  • The moment a booking is confirmed, WhatsPortal sends a welcome message with the buyer's unit details, key contacts, and what to expect next
  • setting the tone for the entire post-sale relationship
  • Fully automated system
  • Real-time notifications

Construction milestone updates

Send automated WhatsApp updates at every construction stage — foundation, slab, brickwork, finishing, possession. Buyers stay informed without calling your site team.

  • Send automated WhatsApp updates at every construction stage
  • foundation, slab, brickwork, finishing, possession
  • Buyers stay informed without calling your site team

Payment milestone reminders

Trigger payment reminders at each construction-linked instalment stage — personalised with the amount, due date, and payment link.

  • Trigger payment reminders at each construction-linked instalment stage
  • personalised with the amount, due date, and payment link
  • Fully automated system
  • Real-time notifications

Document delivery

Send allotment letters, possession letters, and registration documents directly on WhatsApp. No courier, no email thread, no 'we never received it.'

  • Send allotment letters, possession letters, and registration documents directly on WhatsApp
  • No courier, no email thread, no 'we never received it.'
  • Fully automated system
  • Real-time notifications

How it works

Streamlined automation in four simple steps.

  1. 01

    Trigger onboarding at booking

    Connect your sales CRM or booking system to WhatsPortal. The moment a booking is confirmed, the onboarding sequence starts automatically.

  2. 02

    Set your milestone schedule

    Configure construction update triggers and payment reminder timing once. WhatsPortal fires them on schedule for every buyer.

  3. 03

    Buyers stay informed, your team stays free

    Homeowners get consistent communication throughout the journey. Your post-sales team handles only genuine queries — not routine status calls.

  4. 04

    Sync to CRM & agents

    All submitted details, documents, and chat records sync directly with your real estate CRM and notify the assigned agent.

R

Rahul M.

Kumar Realtors

Hi Rahul! Thanks for your interest in our 3BHK properties in Baner, Pune. I'm from Kumar Realtors 🏠

9:02 PM ✓✓

Are you looking for a ready-to-move property or under construction?

9:02 PM ✓✓

Ready to moveUnder constructionOpen to both

Ready to move

9:04 PM ✓✓

Perfect! What's your budget range?

9:04 PM ✓✓

₹60L–₹80L₹80L–₹1CrAbove ₹1Cr

₹80L–₹1Cr

9:05 PM ✓✓

We have 3 options that match exactly. I'll send the brochure and floor plans now. Our team will call you tomorrow to arrange a site visit 📍

9:05 PM ✓✓

Example conversation — automated by WhatsPortal

What our customers say

“We used to get 50 calls a month from buyers asking about construction status. After setting up WhatsPortal updates, that dropped to almost nothing.”

— [Developer name, city]

Live

Proactive post-sale communication reduces support queries significantly and increases referral rates

< 1 min

Average setup time for standard workflows

3×

Increase in response rates compared to email alerts

₹0

Get started for free — free plan included

FAQ

Common questions about real estate post-sale onboarding

Can I customise the onboarding sequence for different project types?

Yes. You can create separate onboarding flows for under-construction, ready-to-move, and plotted development projects — each with their own milestone schedule and messaging.

Can buyers reply and ask questions during the onboarding sequence?

Yes. When a buyer replies, the conversation comes into your shared team inbox. Your post-sales team can respond in context, with the full conversation history visible.

How do I trigger updates at each construction stage?

You can trigger stage updates manually from the inbox, via a CSV upload, or automatically via webhook from your construction management system — whichever fits your workflow.

What does WhatsPortal cost?

Free plan: ₹0, 100 messages/month. Standard: ₹1,499/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.

Related workflows

More WhatsApp automation options

Real estate payment reminders

Send and manage automated WhatsApp campaigns tailored for Real Estate operations.

Learn more

Real estate document collection

Send and manage automated WhatsApp campaigns tailored for Real Estate operations.

Learn more

Real estate project launch broadcast

Send and manage automated WhatsApp campaigns tailored for Real Estate operations.

Learn more

A great post-sale experience costs less than a bad reputation. Build it on WhatsApp.

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No credit card required. Free plan available. Official Meta BSP.